Refund & Returns
We want you to be happy with your purchase. If something isn't right, contact us and we'll help put it right.
Eligibility
- Items must be returned in their original condition and packaging.
- Please reach out to our support team before sending anything back so we can guide you through the process.
- Certain items may be non-returnable for hygiene or safety reasons — these are noted on the product where applicable.
Refunds
- Once we receive and inspect your returned item, we'll let you know whether your refund is approved.
- Approved refunds are issued to your original payment method.
- Refund timing depends on your bank or payment provider.
Damaged or Incorrect Items
If your order arrives damaged, faulty, or incorrect, contact us as soon as possible with your order details and a photo, and we'll arrange a replacement or refund.
Need Help?
Our support team is here to help with any returns or refund questions — reach out any time.












